BACKGROUND

OVERVIEW

Pantheon creates technology solutions that solve problems. After assessing our current processes, values, and expertise, we realized our branding and website did not reflect who we were accurately.

So, who are we? Well, we pride ourselves on the way we use data-driven decision making to develop software, utilize an iterative process that delivers continual improvement, and focus on the end user experience. To that effect, we used the same process that we take with clients on ourselves in order to redesign our website and branded assets to better describe the work we do and who we are. 

 

Pantheon Research Plan
Brand Voice Chart
RACI Chart
Interview Questions Sheet
Optimal Workshop partners screenshot
themes from partner interviews
Interview Analysis Chart
Logo options
Wireframe
Wireframe
Wireframe
pantheon color palette
pantheon style tile options 1
pantheon style tile options 2
Pantheon Homepage Mockup 1
Pantheon Homepage Mockup 2
Pantheon Homepage Mockup 3
WHAT WE DID

SERVICES PERFORMED

  • -Agile-based Technical Project Management
  • -User Research via Interviews and Surveys
  • -Logo and Brand Redesign
  • -Information Architecture
  • -UX and Visual Design
  • -Drupal Development
  • -Content Writing
  • -Brand assets creation
Image
Logo Dark Small
HOW WE DID IT

OUR APPROACH

 

 

Design Founded in Data

Since this was a complete rebrand of Pantheon, we wanted to make sure that we had a firm understanding of Pantheon’s new identity. We conducted research to understand how our target audiences perceived us - what they valued about us as a company, and what made us unique in their eyes. We met with company leadership to understand the rebrand vision, did market analysis, ran surveys with internal staff, and conducted interviews with potential employees, partners, and clients. The data we collected lead to designs and branding decisions that communicate our values and strengths: “Mission-Driven”, “Empathetic”, “Transparent”, and “Authentic.” Specific research on the website highlighted which features were most important to our website audiences and were used to make decisions about site feature prioritization.

Brand Strategy: Voice, Logo, Brand Identity

We wanted to make sure the voice and tone of the content writing and visual design accurately reflected our values and mission. A voice guide was developed which now informs our communications. We designed and iterated on dozens of logo variations that conveyed our values. Style tiles were created to show various approaches our brand could take. These tiles contained multiple options on how we could approach icon styles, color palettes, and font types. We, again, used a data-driven process by surveying team members and partners to get their feedback and thoughts. We researched color theory to understand the feelings and emotions our color palettes options conveyed to find one that matches our company values.

We re-designed and created PowerPoint decks, proposal templates, usability reports, and a brand guide among other assets. The sprint process gave us flexibility to prioritize the most important work first and ensure workload balancing across team member so that it could be completed alongside other project work.

User-Centered Web Design

With stakeholder goals, a voice and tone guide, user research data, and competitor data in hand, we embarked on the website design process. This process included not only the wireframing and UI design of the new website, but ensuring that the site reflected Pantheon’s new identity. We used our research to create a site architecture that matched the goals and the expectations of our audience. We started with wireframing, and then moved onto UI Design. Once the UI Design was finalized, we were able to put together a UI Kit and tackle the brand assets.

RESULTS

THE SOLUTION

Pantheon’s branded assets were designed and finalized by a team of creative individuals and their work was launched in the Spring of 2021. Shortly after, the Pantheon website re-design was built using a Drupal-based Content Management System to allow for future updates as we continue to iterate our brand. We have received positive feedback so far, but will continue to use data to make decisions and updates to our design and content in the future. We rolled out what we considered an MVP, and have plans to grow it over time - making iterative improvements to the site, treating it with a product mindset the way we would encourage any client to treat their web products.

  • - Brand Redesign
  • - Drupal-based Content Management
  • - User-Centered Design
  • - Goal-Based Information Architecture