Our Work
Our work is driven by our clients' missions.
We work with organizations to understand their goals, design innovative solutions, and develop products that improve the lives of the people who use them.
We work with organizations to understand their goals, design innovative solutions, and develop products that improve the lives of the people who use them.
No matter which sector we work with, collaboration is king. Learning from our clients, and teaching them in return, allows us to grow together as an integrated team – it's the core of our success.
We used the same process that we take with clients on ourselves in order to redesign our website and branded assets to better describe the work we do and who we are.
The Agency for Healthcare Research and Quality (AHRQ) uses Quality Indicators (QIs) to help measure and track the quality of care patients receive in hospitals using readily available hospital administrative data.
The PSNet redesign centered on streamlining the experience of patient safety researchers, hospital administrators, and providers in finding relevant content among the over 15,000 resources available on the site.
The ASHA NOMS project served as a critical tool in accomplishing ASHA's mission of empowering and supporting Speech Language Pathologists and Audiologists by fostering excellence in professional practice and advocating for their members and those they serve.
The Rosalynn Carter Institute for Caregivers (RCI) promotes the health, strength, and resilience of caregivers at every stage of their journey. We developed a caregiver management system to document and report on the caregiver experience with RCI across every program and touchpoint.
We use iterative, continual improvements based on feedback loops and usage data to understand product strategy and build out product features.
We work to understand your users' goals and motivations – we base our design decisions on data, not opinions.
We know product visions change over time, and our process allows us to deliver products that adjust to your changing priorities while still delivering value now.
We define success up front. By focusing on the objectives of the product from the user and business perspective, we aim to ensure that products and features solve the problems you’ve identified and drive value for your organization.
In order to best meet our clients’ needs, we work with people who have a range of skillsets, knowledge, and expertise – technology and otherwise.